Privacy & Site Use Policy
Last updated: September 2026 · Equip · www.equip.net.nz
Who We Are
Equip is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020.
This Privacy and Site Use Policy apply to all online services provided by Equip and governs our data handling practices including how we collect, use, store, disclose, and protect personal information obtained through our website.
By using this website, you acknowledge that you have read and understood this Privacy Policy and Site Use Policy.
If you access or receive services from Equip, additional privacy notices, consent processes, information-sharing requirements, and record-keeping obligations may apply. These will be provided as part of your engagement with Equip services.
This policy does not replace any privacy information provided to tangata whaiora, whānau, employees, volunteers, contractors, or other individuals who interact directly with Equip through its services or operations.
General use
The information on this website is provided for general information purposes only. While Equip takes care to keep content accurate and up to date, we make no warranties about its completeness, accuracy, or suitability for any particular purpose.
Any reliance you place on information from this site is at your own risk. Equip will not be liable for any loss or damage including indirect or consequential loss arising from your use of this site.
We take reasonable steps to keep the site available. However, Equip takes no responsibility for temporary unavailability due to technical issues or circumstances outside our reasonable control.
Personal information
What we collect
You can browse this site without providing any personal information. We only collect personal information when you choose to provide it. This may include contact forms, volunteer enquiries, referrals, event registrations, survey responses, and newsletter subscriptions.
Information collected may include your name, email address, phone number, and organisation.
How we use it
We use your information only for the purpose for which it was collected such as responding to your enquiry, sending you updates you have subscribed to, or administering access to a service. We do not use it for unrelated purposes without your consent.
Who we share it with
We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate the site or deliver our services. These providers may include website hosting providers, cloud storage providers, email distribution services, analytics providers, and customer relationship management systems. Those providers are required to protect your information and use it only for the services we request.
If personal information is shared with parties located outside New Zealand, we take steps to ensure comparable privacy protections apply.
Your rights
Equip complies with the New Zealand Privacy Act 2020, including the 2025 amendments (Information Privacy Principle 3A).
Under the New Zealand Privacy Act 2020, you have the right to request access to the personal information we hold about you and to ask us to correct anything that is inaccurate. You can also ask us to stop using your information or to remove you from any mailing list at any time.
To exercise any of these rights, contact us using the details below.
Cookies & analytics
This site uses cookies, small files stored on your device to understand how visitors use the site and to improve your experience. Cookies do not identify you personally.
We may also use third-party analytics tools such as Google Analytics to collect aggregated data about visitor behaviour and patterns. This data is used to improve the site and is not used to identify individuals.
You can configure your browser to decline cookies through your browser settings. Doing so will not prevent you from using this site, though some features may not function as intended. For help managing cookies, visit aboutcookies.org.
Artificial intelligence
Equip may use AI tools to assist with drafting content or responding to enquiries. Where we do:
- We do not submit identifiable personal information to AI tools without appropriate safeguards.
- AI-generated content is reviewed by a person before publication or use in communications.
- We do not use AI to make automated decisions about individuals that have a significant effect on them, without human oversight.
Where AI tools are used to assist with service administration or content creation, Equip remains responsible for ensuring decisions affecting individuals are reviewed and made by appropriately authorised staff.
If you have questions about how AI tools are used, please contact us.
Security & retention
Equip takes reasonable steps to protect personal information from loss, unauthorised access, or disclosure. We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
No internet transmission is completely secure. While we take care to protect your information, we cannot guarantee the security of data transmitted to or from this site.
Third-party links
Changes to this policy
Copyright
Contact us
For privacy enquiries, requests to access or correct your information, complaints, or any concern about this site:
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Organisation |
Equip |
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Privacy contact |
Privacy Officer |
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office@equip.net.nz |
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Phone |
09 477 0338 |
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Postal address |
Equip (Windsor Park Centre), 550 East Coast Road 0630, Auckland, New Zealand |
Privacy Breaches
If a privacy breach occurs that is likely to cause serious harm, we will respond in accordance with our obligations under the Privacy Act 2020, including notifying affected individuals and the Privacy Commissioner where required.
If we cannot adequately address your privacy concerns, you have the right to contact the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909.