Equip is a leading mental health organisation, an extension of Windsor Park Church, providing an innovative model of care, effective support and education in the greater Auckland region.

Read our latest news, info about our Peer Social/Support group meetings and more.

Monday, November 20, 2017
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Equip and OurVoice invite you to our annual service user Christmas Party
Monday, November 20, 2017
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"Sensory Modulation" 7 pm, 23 November 2017 Mairangi Bay
Thursday, November 16, 2017
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For people with lived experience of mental health or addiction
Tuesday, October 31, 2017
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Ensuring service users are heard and represented
Tuesday, October 31, 2017
Thursday, September 28, 2017
Working in this field will appeal to you if you are a people person and want to make a positive difference in the lives of others.

Looking for a job where you can make a real difference?

If you enjoy working with people, helping them regain the skills and confidence to lead a fulfilled life, and you’re practical as well as empathetic, you could be a Community Support Worker for Equip, one of Auckland’s leading Mental Health organisations. Previous experience preferred, but not essential.

This position is for 40 hours per week. You’ll work autonomously with older adults with mental health issues, living in the wider Auckland area. The Equip head office is on the North Shore which is where your work day starts and finishes. The work entails helping service users reach identified goals and maximise strengths.

You will need a genuine passion to work with people, be a good listener and communicator. You will have a ‘can do’ attitude. 

Who is Equip? 

We’re an independent organisation associated with Windsor Park Baptist Church and have a strong Christian ethos. Look at our website to see if you can identify with our values.

We also have an innovative model of practice and a reputation for supporting and developing our staff. We’re looking for people who thrive on the challenges of this sector and the rewards that it brings.

Qualifications, Training and Support

You don’t need qualifications or experience working in this field. We will train and support you.

You’ll receive a thorough induction and on-going training. Equip will support you to commence relevant training (Certificate in Mental Health and Addictions Support), or you will have completed this already. Higher level relevant qualifications negate this need. 


  • NZ residency or a valid NZ work visa
  • Full NZ driver licence.
  • Some of Equip’s teams provide a 24/7 service, so flexibility is required to work after hours and on weekends.
  • You will need a genuine passion to work with people.

Applications Close

4pm Wednesday 3rd January 2018

apply now

If you think this role sounds like you download an application pack from our website: www.equip.net.nz.  Please quote reference number OADEC on the application.

applications require:

Completed Equip Job Application Form (download an Application Form.) Please quote the reference number OADEC on the application.
Separate Curriculum Vitae
Cover Letter 
Copy of Driver Licence (front & back)
Current Working Visa (if applicable)

Send the above completed forms to:
Email to: 
front.desk@equip.net.nz , or

Personal Delivery to: 
550 East Coast Road
Mairangi Bay
North Shore , or

Post to: 
PO Box 65 385
Mairangi Bay
Auckland 0754

“The positive environment at Equip is way beyond what I’ve ever experienced in any other organisation. Staff are supported spiritually, physically and mentally. The Equip team works together to fulfil a purpose greater than their own.” 

You’ll receive a thorough induction and on-going training. Equip will support you to commence relevant training (Certificate in Mental Health and Addictions), or you will have completed this already. Higher level relevant qualifications negate this need. 

“The positive environment at Equip is way beyond what I’ve ever experienced in any other organisation. Staff are supported spiritually, physically and mentally. The Equip team works together to fulfil a purpose greater than their own.” 

You’ll receive a thorough induction and on-going training. Equip will support you to commence relevant training (Certificate in Mental Health and Addictions), or you will have completed this already. Higher level relevant qualifications negate this need. 

Wednesday, December 06, 2017
Equip is an organisation that doesn’t only affect clients' lives, it’s a place where workers are changed too. I can’t find a better example than myself.

Equip is an organisation that doesn't only affect clients' lives, it's a place where workers are changed too. I can't find a better example than myself.

My entry to Equip was rather an interesting one. After leaving Wellington due to needing a change of scene, I struggled to find work. After two months of not finding anything, and helping with some voluntary painting, my Father encouraged me to go and chat with the people at Equip to find out about working in the social services.

I thought maybe I could help out by doing odd jobs, as all I had to my name was a nearly finished sociology degree. After going through an interview process I was offered a job! I arrived at Equip with no knowledge, no experience and nervous as heck. Equip was pretty small then, as an organisation.  We only had two rooms of the current block, one for general meetings and supervision and one for all staff to hand write notes, email, phone, eat lunch and have staff meetings.

As we have grown into something else, the specialness of the place has not changed. in the seven years I have been here, we have become more efficient and effective in the community and offer more services to those in the community. Often when something grows it loses what draws people in. This is not the case at Equip. People do not get lost at Equip, they find themselves and what they are meant to do. I see people now who have moved on to other things, working in different sectors taking the skills they learnt and utilising them in their world. I see people thrive in this sector and have continued to pursue careers in mental health.  For me, I chose to study, get qualified and was blessed with a role that challenges me to inspire, support and teach those here at Equip. Equip for me has always been a place of learning and developing character. For so many of the young people coming in, it is a hard journey of having your eyes opened to a world not many see or when they do, choose to ignore. I don’t know yet where I will head in the future but when I succeed in whatever I do, it will be due to my time at Equip.

Hope is prominent in this place. Though the workers sometimes have challenging days,  the offices are a place of safety, a place where you can be open with the person next to you. A place where someone says, “that didn’t sound good” after over hearing a difficult phone conversation, and offer a debrief. Life can be interesting sometimes, and the work we are in is definitely that. As one of the longer standing team members now I feel like the organisation has shaped a large part of who I am and I see it with other team members.

Equip as a service changes workers lives, thanks to the ethos it was founded on and those who came before me and those who are still here and the focus they installed into the bones of the organisation many years ago. May it long continue.


Current Team Leader

Wednesday, March 01, 2017
To give you an idea of what kind of things you may be doing as a Support Worker at Equip, one of our staff has summed up a typical day.

To give you an idea of what kind of things you may be doing as a Support Worker at Equip, one of our staff has summed up a typical day.

A day in the life of a community support worker in Equip’s Packages of Care team
I arrive in the morning, make a coffee, check my e-mails and messages, then follow up on messages that I have received. I then enter any notes from the previous day that I haven’t entered, and phone or text my clients to confirm what time I am meeting with them today.

Today I am heading to Red Beach to support a Package of care client with whom I spend 5 hrs per week, which is broken into 2 visits.
• Check in with client asking how their week has been, what activities have they been doing.
• Review goals and tasks set from the last meeting.
• Do an activity that is working towards their goals. (For example, Goal: I want to learn how to food shop independently – We may go to the supermarket to learn this skill or catch a bus with the client as another step to completing their goal.)
• Do some interactive education (education, skills and strategies on how to deal with depression) and community skills modules.
• Sets tasks to do that are working towards their goals.
• Plan activity and time to meet next. (This is very important to do, as it can save you a lot of time trying to contact the person and organize a time to meet next, then negotiating what you are going to do with them!)

Next I am heading back to head office to meet with a client that is a Community Support Work Client (whom I support for about an hour a week). This client I will do much the same as the first client except keeping in mind that I have only one hour so I generally will follow a similar agenda to the previous meeting. This time though, we are going to be going through some interactive education about Obsessive Compulsive Disorder with their family.

I have a lunch break, before heading to my next client that needs support with WINZ, followed by a review meeting with the treatment team.

Then I am heading back to the office to complete my admin, time sheets for the day, write notes about the meeting with clients what was achieved and the plan for the next meeting, and follow up on phone messages and e-mails.

What I love about this job is that no two days are the same!

A day in the life of a community support worker in the Older Adults Team
Working with Older Adults in Mental Health can be different in the sense that a physical disability can accompany a mental problem or bring about a mental illness. For example, if someone is suffering from a major depressive disorder, this may have been brought about because of a diagnosis with Parkinson Disease which can affect their mobility, their relationships, in fact all facets of their daily life. Also, Dementia can cause a person to feel, frightened, isolated and they can lose their will to live. Suicide rates can be high amongst the older adult population.

At Equip we try to help Older Adults to maintain their independence, accept and deal with their disabilities and put support services in place that are needed. Sometimes we take them out for an hour or two, help them to recreate old interests or to find new ones. It is about helping them to find value in their lives, and valuing the skills and wisdom they have to share with others.

Friday, May 08, 2015
Check out the latest events here! Come connect with us.
Saturday, May 09, 2015
Helping to cope with depression – there is a way through

Information on Depression
Get Self-Help information and strategies from www.depression.org.nz

Feeling Depressed?
Hear How Young Kiwis Got Through Depression. www.thelowdown.co.nz

Saturday, May 09, 2015
Often we are just too hard on ourselves. It is time to be kind to yourself. Find out your self compassionate you are!
Often we are just too hard on ourselves. Go to this excellent website and do the Self Compassion assessment here. Be kind to yourself today!

Friday, May 08, 2015
"Equip visits have built up my confidence again."
I look forward to my Community Support Worker (CSW)’s visits and the company. More often than not, we have had fine weather to go out and sit in the park. This has built up my confidence to get out and back into the community once more. One of the things that has given me great joy and a deep, deep feeling of peace within me is going back to church. Once I expressed this was something I would like to do again, my CSW got Carol to come and visit. Carol found a local church that holds a weekly communion service on a Wednesday. This has meant a lot to me. A bonus good cup of coffee and homemade cake afterward gives me the opportunity to get to know one or two of the other folk there. I am very grateful to Equip for this opportunity and their visits have meant so much to me.

Friday, May 08, 2015
"Kevin’s family love having him closer to them again."

When Kevin first first came to Equip he didn’t really have any social contacts and this wasn’t helped by him having no phone or means of communication. Kevin’s first goal was to get a cell phone which he has now and is used to keep in contact with his family.

Over time Kevin was supported by Equip staff to get out of the house and have social contact with his family as he was very isolated living on his own and having no friends... He joined a social group which helped him have some contacts with people who had common interests to himself and it gave him somewhere to go. This lead to Kevin going out to visit his friends down the road and had a few visits with his family which he really enjoyed. He said it made him feel really good spending time family but he didn’t think his they would want him to live with them.

Kevin had stated in the past that he wanted to get back into his old work as a builder but hadn’t made any steps towards this. During the visit to his family home he did some building work and discovered how much he had enjoyed doing it. It made him realize that he was capable of working again. Kevin and his support worker problem solved ways to look for and get building work. He ended up finding a job through a friend which he wasn’t needed for in the end but he was really happy about the prospect of getting work and an income.

Kevin’s suppork worker spoke on and off with Kevin’s family members and let them know how much Kevin enjoyed going to their place and spending time with them. In fact Kevin ended up spending Christmas with his famliy whereas normally he would be on his own.

Just recently, Kevin decided to move in with family and is enjoying greater connection with them and his confidence had grown to a point where he was able to make the relocation arrangements himself. Kevin’s family say they love having him closer to them again and are supporting his efforts to get permanent work.

Friday, May 08, 2015
"A lot of situations and things puzzled me."
Hi, I’m Vaoesea and I grew up in Hastings. Just before I went to College I moved with my family to West Auckland and completed my schooling there. When I finished schooling I went to University but struggled and did not cope. I also seemed to be unable to get a job, had no friends, no direction and was shy and lacking in confidence. And for some reason I was angry all the time. Something was not quite right but I didn’t know what it was. I ended up seeing a Psychiatrist and despite this was having trouble communicating with my family. I would head off for long walks in the bush and one night spent the whole night sitting under a tree in the Waitakeres.

I guess if I was to describe how I felt at the time, it was that I was angry a lot and also I started to experience a sensation of dreaming while I was awake. The things I dreamed about felt real but over time I got to realise that they weren’t. A lot of situations and things puzzled me.

This all came to a head one day when I had an argument with my mother and went to the Police to make a complaint against her. The Police got a Doctor to come and check me out. I was taken in a Police car to an inpatient mental health unit, put in isolation and strip searched. It was very degrading and frightening. And I struggled with being separated from family.

After a period of time I came out of the hospital and went back home. I became fascinated and absorbed by the war in Kuwait.

Eventually I moved into what was called a ‘therapeutic community’ in the city where I lived in a big house with a number of other people who had mental health issues. While there I got my first job in a lunch bar in Queen Street but had to leave it because it did not work out.

I left the community and followed my boyfriend up to Whangarei but unfortunately we broke up soon after and my Mother and brother had to come up and get me and I was once again admitted to an inpatient unit for a time. It was during that second stay that I got offered some therapy which I found calming and helpful.

After leaving the unit I went back to the therapeutic community and learnt how to be a reliable flatmate, budget and socialise.

Eventually, I got the chance to move into a three bedroom flat with two other people who received support from a mental health support service. This time things went better. I got a cleaning job which I seemed to manage quite well and was able to hold on to.

Things change a lot in mental health services but a change that was good for me was that the flat we were in became available for us to rent independently. We all got our names on the lease and each of us received support from Equip. This was the first time in 15 years that I felt I had some real independence. I got well enough to not need support at all.

When I heard about the Client Advisor role coming up at Equip I was encouraged by others to apply. Whilst I did not think I probably had the confidence or skills to do the role something urged me to give it a go.

I have been in that role for five years and have been stretched and learnt a lot. Because my job is on the North Shore I decided to move there and most weekends I spend with my brother at his place.

Who would have thought that the University drop out is now advising an organisation with 60 staff and 220 clients how to put the person at the centre of their services and giving that service feedback from service users as to what is working and what is not.

Who knows what else I can do – it will be exciting to find out.

Friday, May 08, 2015
"Equip gave me hope and a sense of progress when I had none"
It was hard waiting for such a long time in hospital but Equip staff really gave me and my mum hope that one day I would get out and have my own flat and a job.  They helped me work on my CV and confidence skills and while the waiting for somewhere to live took awhile, I worked on these things.  My mum was involved too and she offered me a lot of support and she and Equip worked together.  Through Equip I got to see a Dietician every week and she helped me to lose weight and get fit.

I am out of hospital now and whilst I am in supported accommodation I know that eventually I will get my own flat and a job.

Equip gave me hope and a sense of progress when I had none.


Friday, May 08, 2015